How To Complaint MEPCO & MEPCO Helpline Numbers
MEPCO Complaint Process & Helpline Numbers: The Multan Electric Power Company (MEPCO) is ready to solve customers’ electricity related problems by optimizing its helpline system in 2024. MEPCO has a 24/7 customer care team to help you with billing issues, frequent outages or other technical problems. You just need to reach out to MEPCO’s helpline and a representative will help you to sort out your issue as soon as possible.
Contact Numbers of MEPCO Helpline for Quick Support
Electricity users can connect with MEPCO at the following numbers for immediate help with load shedding, billing discrepancies, or supply issues:
These contact numbers are for you to report any unscheduled load shedding, incorrect bills, faulty supply. The MEPCO team will try to handle your complaint or give you some guidance on what to do next.
MEPCO Customer Support System
MEPCO is a government organization and provides electricity to the customers of Punjab’ southern region and has given different ways to lodge complaints and get advice. To send any kind of email to the MEPCO support team, visit the SMS complaint on the website: www.mepco.com.pk or email them at complain@mepco.com.pk.
If your problem remains unresolved, MEPCO provides an additional support channel through the Punjab Information Technology Company (PITC):
It’s this system that helps guarantee your complaint is taken seriously and dealt with. In the event of an urgent quality control issue, contact PITC’s Head of Quality Assurance at qaccms@pitc.com.pk.
Billing Complaints – How to Address Them
Most billing problems are resolved by MEPCO’s Sub-Divisional Offices. Once you submit a complaint, MEPCO will schedule a date of resolution according to its protocols. In addition, customers can estimate charges before filing a billing dispute by using MEPCO’s online bill calculator.
MEPCO’s Online Complaint Form
To submit an online complaint, visit MEPCO’s official website and fill an online form. This MEPCO Online Complaint form allows you to report issues like:
The MEPCO support team’s goal is to respond quickly and reply to the complaint within a stipulated time frame.
MEPCO Emergency Helpline Directory
For unresolved or emergency concerns, reach out directly to MEPCO staff members through the directory below:
For urgent issues, you should contact the appropriate MEPCO staff member, and for updates on your complaint status.
Electricity Theft Reporting Helpline of MEPCO
This causes a disruption to electricity service quality as well as increases in MEPCO’s resources. If you witness theft in your area, report it by:
MEPCO’s investigative team will address the issue and your report will be documented.
MEPCO Services and Information
MEPCO’s customer service team can assist with:
If you need more help, you can contact MEPCO through its helpline or email options.
Conclusion
The helpline and complaint management services provided by MEPCO are such that their customers can easily overcome the electricity issues. If you are facing any problems then don’t hesitate to contact MEPCO’s customer care team for help or advice. Feel free to get in touch with us for additional queries and we’ll be happy to help.